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Alzheimer’s Helpline

Dementia Connect support line

0333 150 3456

Support line opening hours:

Monday to Wednesday 9am – 8pm

Thursday and Friday 9am – 5pm

Saturday and Sunday 10am – 4pm

Please note: Alzheimer’s Society has temporarily suspended all of our face-to-face and group services.

The Society will ensure that all relevant people:

  • receive the appropriate level of knowledge and have access to learning events in safeguarding adults and children

  • know how to respond and where to go for advice and assistance

  • understand the importance of balancing choice and control with safety

  • know about different types of abuse and neglect

  • support people to keep safe

  • know who to tell about suspected abuse or neglect

  • The Society will do this by promoting safeguarding is everyone’s business and ensure that appropriate legislation is implemented with our people trained to recognise and manage safeguarding concerns.     

  • All employees and volunteers have a duty to prevent the abuse of children and adults and report any safeguarding concerns to the relevant person.

If you would like any further information you can contact the safeguarding team at

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